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Alucid Team
Jul 5, 20242 min read
Understanding 8x5xNBD
8x5xNBD stands for 8 hours a day, 5 days a week, with Next Business Day response for IT hardware maintenance.
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
Alucid Team
Jul 3, 20241 min read
Can Third Party Maintenance Help You Achieve Business Continuity Goals?
By TPM to extend the lifespan of some equipment, businesses can invest in enhancing redundancy and disaster recovery capabilities.
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Brittany Perry
Jul 2, 20241 min read
3rd Party Maintenance: The Unsung Hero
When your hardware is on life support, TPM swoops in like a superhero, extending its life and keeping your business running smoothly.
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Brittany Perry
Jul 1, 20242 min read
EOSL Check List
If you have chosen to extend the life of your equipment and delay a refresh, follow this check list.
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
Alucid Sales
Jun 28, 20241 min read
Breaking a Sweat: Stretching the Life of Your IT Assets
"Sweating IT assets" refers to the practice of extending the lifecycle of your existing technology.
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Brittany Perry
Jun 26, 20241 min read
Maximizing Efficiency with Swing Gear & Third-Party Support During Your Data Center Move
By leveraging swing gear and third-party support, you can achieve a smoother, more efficient data center relocation.
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Alucid Team
Jun 25, 20241 min read
3rd Party Maintenance for IT Hardware Move Evaluation
Have your 3rd Party Support provider evaluate IT equipment that is not currently under maintenance with the manufacturer.
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
Brittany Perry
Jun 19, 20242 min read
Why Third-Party Maintenance Contracts are Valuable in the Retail Industry
IT Decision-Makers in the Retail Industry are required to make difficult choices about maintenance of their IT infrastructure.
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Alucid Team
Jun 18, 20241 min read
Have your Dell Switches reached End of Standard Support (EoSS)?
End of Standard Support (EoSS) status for Dell switches can pose significant challenges for businesses reliant on these critical network com
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Alucid Team
Jun 17, 20242 min read
Downtime in the Retail Industry
Many retailers are turning to third-party maintenance (TPM) providers to help reduce downtime and also ensures rapid response to issues.
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
Alucid Team
Jun 14, 20242 min read
Retail Therapy: How Third-Party Maintenance Can Cure Industry Headaches
With a third party maintenance provider, retailers can keep technology running smoothly, driving sales and enhancing customer experience.
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
Brittany Perry
Jun 13, 20241 min read
Third-Party Maintenance vs. Break-Fix Services: Differences Explained
Third-party maintenance and break-fix services are closely related aspects of IT support, but they differ in their approach and scope.
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Alucid Team
Jun 12, 20241 min read
Cisco Routers that are End-of-Life
If you have Cisco Routers that are End-of-Life, it may be time to consider Third-Party Maintenance.
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Brittany Perry
Jun 12, 20241 min read
How to Choose a Third-Party Maintenance Provider
Questions to ask when choosing a third-party maintenance provider.
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Alucid Team
Jun 11, 20241 min read
Cisco Switches that are End-of-Life
Are any of your Cisco switches on the list of End-of-Sale or End-of-Life?
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Brittany Perry
Jun 10, 20242 min read
Make a Seamless Switch to Third Party Maintenance
Moving to third-party maintenance services requires careful consideration and planning to ensure a smooth transition.
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
Alucid Team
Jun 4, 20241 min read
Assess Before You Switch
Before switching your IT maintenance, do a complete assessment of existing infrastructure.
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Brittany Perry
Jun 3, 20241 min read
Quick Tips to Reduce IT Spending
Reduce your IT costs with these quick tips.
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Brittany Perry
May 31, 20241 min read
The Green IT Movement & Third Party Maintenance
Third Party Maintenance and extending the lifetime of hardware can be beneficial for our environment.
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Alucid Team
May 30, 20241 min read
Best Practices for Offboarding Remote Employees
How to ensure data security while offboarding remote employees.
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